AI · Expertise · Experience

AI automation for business processes.

Talenta designs, integrates and operates AI solutions for customer communication, internal support, documents and workflows.

Customer messageI need help
DocumentInvoice and contract
Video and imageDetected detail
AI routingSelects the right model
Local AISensitive data
Cloud modelsComplex tasks
AI agentsConnect the steps
Controlled workflowOutput into the process

01 / Where AI makes sense

AI agents take on repetitive, high-volume work.

We start with the processes, people and systems you already know. We change only what is holding you back. For sensitive data, we can design local or otherwise controlled AI operations.

02 / Customer AI

Be available to customers 24/7.

Even when your team is offline, AI captures context, provides guidance and prepares an answer or next step. People remain in control of important decisions.

We build on proven open-source components such as Chatwoot, Langflow and Activepieces to deliver faster and more cost-effectively.

Explore Customer AI
Customer AI public zone with a clearly identified AI assistant
Real productA transparent Customer AI public zone

03 / Knowledge AI

Chat with your company documents.

Employees ask in natural language and receive a concise, cited answer only from documents they are permitted to access.

Built for policies, manuals, project documentation and other internal knowledge.

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A Knowledge AI answer with a traceable source
Real productAn answer from an authorised source with a citation

04 / AI Service Desk

Resolve internal requests securely and traceably.

AI Service Desk provides guidance, prepares an allowed technical action and sends higher-risk steps for approval. The model never decides permissions.

Every action has rules, separate approval, a bounded executor and a complete audit trail.

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A governed technical action in AI Service Desk
Real productA technical action separated from the conversation

05 / Talenta AI Platform

Three independent products. One securely governed platform.

Start with the product that solves your most important problem. Add the others later without mixing data, permissions or user experience.

01

Customer AI

A public AI assistant that answers customers, finds the right offer and safely guides them to the next step.

Explore product
02

Knowledge AI

An internal chat that gives employees concise, cited answers only from documents they are permitted to access.

Explore product
03

AI Service Desk

Internal technical support that provides guidance, prepares an allowed action and respects policies, approvals and audit requirements.

Explore product
AI Operations Center

A shared administration interface for activated products, users, sources, policies, model profiles and audit. Clients see only the products they use.

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06 / How we work

A way of working that fits your needs.

01

Ready-to-adapt solutions

When you know what needs to improve, we start with a proven solution and adapt it to your process.

02

Custom project

When your process is specific, we design and deliver a solution around it.

03

Experts when you need them

If you are still defining the right direction, we bring in a trusted specialist or team to help you move forward.

07 / Practical delivery

From the first conversation to a usable solution.

  1. 01
    We start with what matters to you

    Together, we identify where the process loses time and what outcome would create value.

  2. 02
    We choose a path that makes sense for you

    We provide a ready-to-adapt solution, a custom project or expert capacity.

  3. 03
    We connect the solution to your operations

    We connect it to existing systems, data and ways of working so your team can use it in practice.

What you get from the first conversation

Leave with a concrete recommendation for the first step.

Show us one process that currently costs time, information or money. Together we identify whether AI is a good fit, which product makes sense and how a safely bounded pilot could work.

  • the process with the clearest potential
  • a recommended product or project format
  • the required sources, systems and process owner
  • AI boundaries, permissions and human decisions
  • a proposed pilot and the next decision point
Book a free consultationThis is not a generic AI presentation. The conversation starts with your actual process.

08 / Free consultation

Ready to start with AI?

In a free consultation, we identify where time, information or money is being lost and define a practical first step that can make a real difference.

Book a free consultation