Customer AI
A public AI assistant that answers customers, finds the right offer and safely guides them to the next step.
Explore productAI · Expertise · Experience
Talenta designs, integrates and operates AI solutions for customer communication, internal support, documents and workflows.
01 / Where AI makes sense
We start with the processes, people and systems you already know. We change only what is holding you back. For sensitive data, we can design local or otherwise controlled AI operations.
02 / Customer AI
Even when your team is offline, AI captures context, provides guidance and prepares an answer or next step. People remain in control of important decisions.
We build on proven open-source components such as Chatwoot, Langflow and Activepieces to deliver faster and more cost-effectively.
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03 / Knowledge AI
Employees ask in natural language and receive a concise, cited answer only from documents they are permitted to access.
Built for policies, manuals, project documentation and other internal knowledge.
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04 / AI Service Desk
AI Service Desk provides guidance, prepares an allowed technical action and sends higher-risk steps for approval. The model never decides permissions.
Every action has rules, separate approval, a bounded executor and a complete audit trail.
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05 / Talenta AI Platform
Start with the product that solves your most important problem. Add the others later without mixing data, permissions or user experience.
A public AI assistant that answers customers, finds the right offer and safely guides them to the next step.
Explore productAn internal chat that gives employees concise, cited answers only from documents they are permitted to access.
Explore productInternal technical support that provides guidance, prepares an allowed action and respects policies, approvals and audit requirements.
Explore productA shared administration interface for activated products, users, sources, policies, model profiles and audit. Clients see only the products they use.
Explore Operations Center06 / How we work
When you know what needs to improve, we start with a proven solution and adapt it to your process.
When your process is specific, we design and deliver a solution around it.
If you are still defining the right direction, we bring in a trusted specialist or team to help you move forward.
07 / Practical delivery
Together, we identify where the process loses time and what outcome would create value.
We provide a ready-to-adapt solution, a custom project or expert capacity.
We connect it to existing systems, data and ways of working so your team can use it in practice.
What you get from the first conversation
Show us one process that currently costs time, information or money. Together we identify whether AI is a good fit, which product makes sense and how a safely bounded pilot could work.
08 / Free consultation
In a free consultation, we identify where time, information or money is being lost and define a practical first step that can make a real difference.
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